A WORD FROM THE OWNER
As the owner of Mind's Eye Fabrication, I've seen a disturbing trend. Many companies have resorted to shortcuts in quality and service in order to provide a discounted price.
This may be acceptable for small insignificant purchases. However, when it comes to wrought iron these shortcuts are extremely costly to the homeowner in the long run. Even "cheap" wrought iron isn't cheap. Adding insult to injury, is the cost to remove the rotten rails before the new ones can be installed.
To be sure, inferior fabrication, assembly, and installation methods available do lower cost; this time time around. However, it will be a recurring cost. Properly built and installed wrought iron rails, fences and gates should last more than a lifetime with only minor periodic maintenance every 5 to ten years. I've had to replace rails that were only 5 years old but that were already beyond repair because of poor attention to detail. Learn more about the quality details important to wrought iron.
You may ask "Why was Mind's Eye Fabrication hired? Why didn't the first company replace it (assuming they guaranteed it)?" First, if you were dissatisfied with the first company would you trust them again? Second, the company could be out-of-business. Creating a portfolio of dissatisfied customers is a sure way to go out-of-business especially as time passes when the warranty calls start piling up. When a company dies, so does it's warranty obligation.
Instead, I want to be partners with you, my valued customers, so we both win. You get a beautiful wrought iron rail, fence or gate. And I get a happy customer to encourage the next customer. It's not just the right thing to do, it's good for business too. I'm not going to pressure you into a more
expensive rail design. I have no
incentive. Every estimate is written for
your project's specific needs. I don't
take a one-size-fits-all approach common to most other companies. See our pricing methodology or Talk to me for a preliminary estimate
When we meet to discuss the specifics you'll receive a list of references. The list includes customers that needed follow-up work. It's important that you trust your contractor to stand behind their work with responsive and quality service after the sale.
Give me a call. Let's talk about your project.
John Faulkenberry
Phone: (770) 363-4561
E-mail: info@mindseyefab.com
Copyright Mind's Eye Fabrication 2012 all rights reserved
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